Quality Control With Mobile Janitorial Work Orders
ASK YOURSELF•How do you know your building is clean?
•How do you know contracted services are performed?
•How do you know you are receiving real value for the price being paid?
You can only know with proof.
THE SOLUTION•Know services will be completed as outlined.
We Offer Proof through Effective Quality Control
•Submit messages that are documented.
•Receive customer service that exceeds expectations.
•Consistently get a cleaner building for the same cost.
THE MOBILE WORKORDER EXPERIENCE• Quality
Our Customer Service is Built on 3 Values:
We accomplish this level of service with our quality control program.
QUALITY: INSPECTIONSWe input and document the services from our contract into mobile work orders.
We inspect those services to make sure they are performed to above industry standards.
Inspection results are available for review so you can see we are honoring our contract.
REASSURANCE: JOB SCHEDULINGAll work is scheduled based on the areas and frequencies specified in the contract.
Detailed job schedules ensure all services are completed as promised.
Submit any issues using your current email system or submit directly into mobile work orders.
All responsible personnel are notified. If the request does not receive a prompt response, management is informed.
Performance reports help us increase accountability and improve internal training.
View average inspection scores to know that you are getting real value for the price.
With effective quality control you can know:
•Services are completed as contracted.
•Messages are documented and receive response.
•Customer service is exceeding your expectations.
•The building is consistently cleaner for what you are paying.
SIMPLE IMPLEMENTATIONGet Started
•Receive a username and password.
•Click a desktop icon linking to the login.
•Submit and review information.
•All data is secure.
We Are Committed to Providing Exceptional Customer Service.